Privacy Policy

Last updated on 20th of November, 2024.

1. Introduction

Aigolab.co respects your privacy and is committed to protecting your personal data. This privacy policy (“Privacy Policy”) governs the aigolab.co’s use of personal data collected by us (Website and Apps). The definition of personal data may vary from country to country. To ensure the protection of your personal data, we define it as any information that may directly or indirectly identify you.

Your data protection rights include the ‘Right to Object’ to aigolab.co (Website) collecting and processing your personal data, so long as the right applies in the context of the purposes and legal ground for which we are collecting and processing your personal data. 

2. Aigolab.co Users

Much of this Privacy Policy is divided into sections based on the way you may interact with Aigolab.co. Please determine what user type you are. For each user type we have explained what information we collect and why, what cookies and other similar technologies we use, how we disclose your information, and your rights.

User types:

  • Visitors of our Websites
  • Third-Party Users
  • Business Partners

3. Sensitive Personal Data

The definition of sensitive personal data varies from country to country. Aigolab.co considers sensitive personal data to be any information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs and trade union membership in addition to data concerning your health, genetic and biometric information and sex life or sexual orientation. 

We will only process sensitive personal data where we are legally permitted to do so, and in relation to the specific purposes listed in this Privacy Notice. We may process sensitive personal data where it is necessary for reasons of substantial public interest. Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your interests (or someone else’s interests) and you are not capable of giving consent, or where you have already made the information public.

4. Links to Third Parties Websites

Our Website contain links to other websites that we do not own or operate. We do not control, recommend, or endorse the content, products, services, privacy policies, or practices of these third-party websites. We do not accept any responsibility or liability for such third-party websites.

5. How We Process Personal Data

Aigolab.co processes your personal data at all times in accordance with the data protection principles.

  • Lawfulness
    When processing your personal data, we ensure that the processing is carried out in accordance with the applicable laws.
  • Transparency
    When collecting your personal data, we strive to provide you with as much information as possible about the collection and processing of your personal data.
  • Purpose Limitation
    Your personal data is collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with the original collection purpose.
  • Data minimization
    We only collect and/or process personal data which is strictly necessary for our services which include processing of personal data.
  • Accuracy
    We keep your personal data as accurate as possible and you may rectify your personal data at any time
  • Storage Limitation
    We do not retain your personal data for longer than it is necessary.
  • Integrity and Confidentiality
    We use appropriate security measures to ensure the protection of your personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

6. How Long We Keep Your Personal Data

The retention period for each of the cookies Aigolab.co uses (whether its own or on our behalf by third parties) is stated on our Сookies Policy.

Aigolab.co maintains robust data retention policies for the personal data we process. In instances where Aigolab.co is a “data controller”, we delete all data after the purposes for which it has been collected are fulfilled (including for the purposes of satisfying any legal requirements).

In any event, the necessity to retain data is assessed by each business unit within Aigolab.co (in liaison with our dedicated Privacy Team) and takes into account the legal and business purposes relevant to the processing of that data and whether we can achieve those purposes through other means, the applicable legal requirements, the amount, nature, and sensitivity of the personal data, and the potential risk of harm from unauthorised use or accidental disclosure of your personal data.

7. How We Disclose Your Personal Data

In addition to the description of how we may disclose your personal data for each user type, we may also disclose personal data as follows:

  • within the family of companies controlled by Aigolab.co for internal reasons, primarily for business and operational purposes, as well as to their subcontractors or other trusted third parties
  • if we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal data will likely be among the assets transferred
  • when legally required to do so (e.g., to cooperate with law enforcement investigations or other legal proceedings)

In addition, we combine your personal data with those of other users in order to provide aggregate user statistics to third parties in aggregated and anonymized form.

8. International Data Transfers

If your personal data is collected within the EEA or United Kingdom and Switzerland and transferred to countries outside the EEA or United Kingdom and Switzerland in which applicable laws do not offer the same level of data protection, we ensure similar protection and put in place, for example, one of these safeguards:

  • we will transfer your personal data to countries that have been found by the EEA or the United Kingdom to provide an adequate level of protection for personal data
  • we will also use standard contractual clauses approved by the EEA and/or United Kingdom, together with any supplementary measures required, with our partners and suppliers that are based in countries outside the EEA or United Kingdom and Switzerland and take measures to ensure that our partners and suppliers provide an adequate level of data protection. These standard contractual clauses grant your personal data the same protection it has in the EEA, United Kingdom and Switzerland (as appropriate).

Should you require further information regarding the relevant data transfer safeguards that we have implemented, then please reach out to us as provided under our Privacy Policy.

9. What Data Protection Rights You Have

You have the following data protection rights:

  • Right to Access / Know
    You have the right to obtain from us a confirmation as to whether we process your personal data. Should we process your personal data, you have the right to request access to your personal data and to obtain further information regarding the processing of your personal data.
  • Right to Rectification / Correction
    You have the right to have your personal data rectified in the event that it is inaccurate
  • Right to Erasure / Deletion
    Under certain circumstances, you have the right to request that we delete your personal data.
  • Right to Restriction of Processing
    Under certain circumstances, you have the right to restrict the processing of your personal data.
  • Right to Object to Processing (Right to Opt-Out)
    Under certain circumstances, you have the right to object to the processing of your personal data. 
  • Right to Data Portability
    You have the right to obtain your personal data in a structured, commonly used, and machine-readable format and to have your personal data transferred to another controller, where technically feasible and insofar as the processing of your personal data is based on your consent or is necessary for the performance of a contract between us.
  • Right not to be Subject to a Decision Based Solely on Automated Processing, Including Profiling
    You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
  • Right to Complain To a Supervisory Authority
    Should you believe that we have violated any applicable data protection laws when processing your personal data, you have the right to file a complaint with the responsible Data Protection Authority.
  • Right to Withdraw Consent
    You may withdraw your consent to the processing of your personal data insofar as the processing is based on your consent. This does not apply if the processing of your personal data is required for the performance of a contract between us or if the processing is based on our legitimate interests.

You, or your authorized agent, can exercise your rights by contacting us.

We reserve the right to refuse to give effect to a request to exercise any of the above data protection rights if we are unable to ascertain your identity.

10. Security of Your Personal Data

Aigolab.co has implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk involved in order to protect your personal data against a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, your personal data transmitted, stored, or otherwise processed.

Our employees are required to keep personal data confidential. We will only transfer your personal data to third parties as described in Section International Data Transfers of this Privacy Policy.

11. Non-Discrimination

We will not discriminate against you for exercising any of your rights. We will not:

  • deny you goods or services
  • charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties
  • provide you a different level or quality of goods or service
  • suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

12. How This Privacy Notice May Change

This Privacy Policy was published in November 2024.

13. How to Contact Us

Should you have any questions regarding the processing of your personal data or should you wish to exercise your rights under this Privacy Notice, please contact our Data Protection Officer by using the contact details provided below:

Email: privacy@aigolab.co